Can I track my item?
Yes, you will be sent a dispatch confirmation email as soon as your order has been processed and this email will also contain your tracking number. Track your item here - https://www.royalmail.com/track-your-item
Is your sizing information correct?
We aim to give the most specific measurements but this is only intended as a guide, garments can vary slightly from one to another even in the same product & size.
Can I cancel my order?
Yes, but to help us with this process we ask that you get in contact with us as soon as possible with your order number by email - firstname.lastname@example.org. We dispatch orders at 1pm Monday-Friday.
Do you offer a VAT discount to non EU customers?
Customer's ordering from outside the European Union will receive a 20% VAT discount on their order. This is applied at checkout once your delivery details are initiated.
What sizing do you use for your products?
We use UK sizing wherever possible for all our British and international brands, unless stated otherwise.